Privacy Policy

1. Introduction

Maison Curtains (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit or interact with our website, www.maisoncurtains.ae.

2. Information We Collect

We may collect the following types of information:

• **Personal Information:** Name, phone number, email address, location, and any other details you provide via contact forms or WhatsApp.
• **Order & Service Information:** Address and preferences for consultation, installation, or product delivery.
• **Device & Usage Data:** IP address, browser type, pages visited, and time spent on our site.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Specifically, we use:

• Google Analytics & Ads: To analyze website traffic and deliver relevant advertisements.
• Microsoft Clarity: To understand how users interact with our website (heatmaps and session replays) to improve user experience.
• Meta (Facebook) Pixel: To measure the effectiveness of our advertising and understand the actions people take on our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

4. How We Use Your Information

Your information is used to:

• Process inquiries and service requests.
• Provide customer support and consultations.
• Deliver products and installations.
• Send promotional updates (only if you opt-in).
• Improve our website, user experience, and advertising campaigns.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share data with:

• Trusted service providers (e.g., curtain installers or delivery teams).
• Analytics and advertising partners (Google, Microsoft, Meta) for the purposes outlined above.
• Legal authorities, if required under UAE law.

All partners are required to keep your data confidential and secure.

6. Your Rights

You have the right to:

• Request access to your data.
• Request correction or deletion of your data.
• Withdraw consent to marketing communications.

You can contact us any time at help@maisoncurtains.ae to request this.

7. Data Storage & Security

Your data is securely stored and only accessible to authorized personnel. We follow standard security practices in line with UAE data protection regulations.

8. Third-Party Links

Our site may contain links to social media or external sites (e.g., Instagram, WhatsApp). We are not responsible for their privacy practices. Please review their policies separately.

9. Contact Us

If you have any questions about this policy, contact us at:
Email: help@maisoncurtains.ae
Phone/WhatsApp: +971 55 250 2660